Lash and Brow Tinting FAQ

Everything You Need to Know About Lash and Brow Tinting

If you’ve ever wondered about the benefits of lash and brow tinting, or if you’re curious about the process and its safety, you’ve come to the right place! Below, we address some of the most frequently asked questions about lash and brow tinting and the Intensive Eyepearl Tinting & Activator Range.

FAQ’s

Is Lash & Brow Tinting Safe?

Yes! Lash and brow tinting is completely safe when performed correctly. As with any beauty treatment, it is essential to follow the proper procedures and use high-quality products. Make sure that the treatment is carried out by a trained professional who understands how to handle the products safely. By doing so, you can enjoy the aesthetic benefits without any concerns.

How Long Does the Tint Usually Last?

Eyelash and eyebrow tints typically last between four to six weeks. This duration can vary depending on factors such as your skin type, lifestyle, and how well you care for your tint. The rate at which your hair naturally sheds also plays a role in how long the tint stays vibrant. With proper aftercare and avoiding harsh products around the eyes, you can ensure that the tint lasts as long as possible.

Can Anyone Get Eyelash and Eyebrow Tinting Done?

Generally, most people can get lash and brow tinting, but it’s crucial to first undergo a patch test. A patch test checks for any allergic reactions to the tinting products and helps prevent irritation or discomfort during the procedure. The patch test should be done at least 24 hours before the tinting appointment. Always consult with a trained professional to determine if the service is suitable for your skin type and health.

Can I Tint My Own Lashes and Brows at Home?

While it may seem tempting, we do not recommend tinting your own lashes and brows at home. Tinting can be tricky, and doing it yourself could lead to undesirable outcomes such as uneven color, product spilling into the eyes, or even damaging your lashes and brows. It’s always best to seek professional help to ensure the results are safe, effective, and tailored to your personal needs.


These insights should help you understand what goes into lash and brow tinting and why it’s a popular choice for so many beauty lovers. Whether you’re considering it for the first time or are a seasoned pro, always remember that safety and professional care are key to achieving the best results.

Below we hope to cover any other frequently asked questions relating to products and services provided from our online platform:

Shipping Information

What Shipping Methods Are Available?

Biosmetics Australia aim to deliver products of the highest quality. All products are normally shipped by Australia Post.  As we rely on Australia Post for our deliveries, there are occasionally unexpected delays that are beyond our control.

Please note that in most cases (unless you have selected), we do not require a signature for delivery of parcels. Once the order has been accepted by Australia Post Biosmetics Australia is no longer liable for the order.

How Long Will It Take To Get My Package?

For all orders received by 2pm AEDT weekdays, parcels are normally shipped out on the same day. For orders received after this time, processing is normally completed on the next business day.

For Urgent Orders please contact us to ensure your delivery receives priority attention. To check service and delivery times to your own postcode from our location (NSW 2042), please visit this link.

Do You Ship Internationally?

Check your shipping destination from our cart or checkout page. To check delivery times and costs to your own location please visit the International Postage Guide online from Australia Post.

 

Ordering Information

What Payment Methods Are Accepted?

We accept all major credit cards via our safe & secure online PayPal Gateway.  This safely transfers your encrypted credit card payment where we also receive immediate notifications for prompt order processing.  For all other payment method, these can be selected during Online Checkout.

Is Buying On-Line Safe?

Absolutely! Our online check for Credit Card Payment is regularly updated and fully integrated with Stripe, ApplePay, GooglePay and PayPal gateway software which will safely and securely accept all major credit or debit cards.

Payment & Returns

How do I place an Order?

Simply add items to your cart and select the Checkout option.  You will need to provide certain contact information for your order before proceeding to our fast, safe & secure PayPal Checkout using any Credit Card.  During the Checkout process, other payment options can also be selected including Bank Transfer or Cash on Collection…

Do I need an account to place an order?

Site users can either checkout as a guest or create an account.  By creating an account you may from time to time receive special promotions and offers by email or other methods with this being optional on registration of account.

Who should I to contact if I have any queries?

Please contact us using details found on the contact page of our website.

How Can I Cancel Or Change My Order?

Please note that we do not provide refunds for a ‘change of mind’. A credit coupon or voucher code will normally issued via email that can be redeemed for future use with online purchases. Once your order has been paid online we accept additions & amendments and suggest calling us with any request as orders are usually shipped out on the same day as they are received.

How Do I Track My Order?

For real-time tracking of your order, please visit http://auspost.com.au/track entering tracking reference provided by (automated) email for dispatched orders.

How Can I Return a Product?

We request you contact Biosmetics Australia within seven (7) days of receipt of goods to arrange a return of product. Please note that we do not provide refunds for a ‘change of mind’.

Due to issues of hygiene, Biosmetics Australia cannot accept returns of product after packaging has been opened. If you decide to return an unopened package, you can be credited with the purchase price, less any freight charges.